FAQ

At Capital Fence, we've been working with the Western New York community for 30 years. We have helped clients with their residential and commercial fencing needs and have answered countless questions along the way. If you have an upcoming fence project in mind, check out our FAQs to find out what to expect or to learn what is needed from you to complete these projects safely and in a timely manner. Please call us if you still have questions.

Do I need a permit?

It is the customer's responsibility to obtain their permit. Not all townships require permits you need to check with your municipality or building inspector.

Do I need a survey?

Yes. Fence installation is dependent on a customer supplied survey.

Does Capital Fence offer a warranty period on fences?

We offer a 5-year workmanship warranty. Our Vinyl & Aluminum Products from ActiveYards come with a lifetime material warranty and our Chain Link fencing comes with a 10 year material warranty.

What about underground utilities?

We contact dig safely, but they only mark main lines, not private or service lines. It is the customer's responsibility to inform the crew of any private utility lines.

How long will it take to install our fence?

It depends on several factors, for example the size of the project, whether or not we are removing an existing fence and the weather. Typically, most fences we install in 2-3 days.

Are you licensed and insured?

Absolutely. We carry the most comprehensive workers compensation and liability insurance for your protection and ours.

Do you use subcontractors?

No. We only use our own highly skilled, year-round professionals to install your fence.

How deep do you dig your post holes?

Depending on the height of your fence, 36" - 48". For PVC fence, the entire hole is filled with wet concrete then the post is pushed into the hole so that the concrete is surrounding the pole and is inside the post. Additionally, we route 2 extra holes towards the bottom of the post allowing the post to lock into the concrete footing.

Do we need to stain our wood fence?

No, but the color of the fence will change color to a silvery grey. We recommend staining using ready seal product to enhance and preserve the look of your fence. Staining should take place approximately 6 - 12 months after installation.

Do PVC vinyl fences require maintenance?

No. Typically other than hosing it down or using a mild cleansing solution for tough to clean spots, it is maintenance free.

Are ActiveYards products available at a big box home improvement store?

No, ActiveYards systems are only available from Authorized Dealers. We are the only ActiveYards Authorized Dealer in the area.

Is financing available?

Capital Fence does not offer financing. You can click the link for private financing offers. Please click here to learn more.